“It’s like we had a great flight, but the airports at either end were awful,” said one patient of their experience of going into hospital for surgery.
As per the norm, my weekly blogette is intended to be ingested within about 5 minutes, thus allowing you to return to whatever it was you were doing beforehand!
As you should already know by now I am quite passionate about patient care and all things to do with making the patient experience as stressless as possible, so when I happened across this short article this week I just had to share…and share again as my #TOTW:
#HospitalGown is a metaphor for how we can transform the #NHS #PatientDignity #FYFV @NHSEngland @guardian http://www.theguardian.com/society/2015/mar/31/hospital-gown-metaphor-transform-nhs-patients-
Damon Kamming, a consultant anaesthetist at University College London hospitals, writes about his experience as a patient when he found himself on the other side of the fence:
“Patient feedback provides invaluable intelligence and insightful ideas about how to improve care and redesign services. Patients are our greatest assets for quality improvement – and we need to ask their help to better the care we deliver. Partnering with patients to improve their experience is the only way we will understand what matters most to our patients and how we can make things better.”
Simple, but effective in terms of patient care, and at the end of the day, that’s the business we are in…caring for patients!