The biggest response I had from tweets/posts this month was to do with the use of terms of endearment with patients, so the winner of November’s #TOTM award goes to…
from 24-11-15 ‘Terms of endearment’
No need for me to go over the same stuff here again, but suffice as to say i’ve been discussing this with colleagues since my original tweet and I haven’t changed how I interact with my patients! I would certainly be interested to do some research into this subject, but that will have to wait until the postgrad is finished next Spring!
For those of you that have already clicked on the link and read my original post, then thanks for popping by again! For those that are seeing it for the first time, then please feel free to drop me a line and give me your opinions and experiences!
Only one more #TOTM to go until my very first #TOTY!
How is everybody this week?
This week I decided to make use of the Twitter poll functionality and my #TOTW was:
Do you ever use
such as “love” when talking with your patients?
This all came about following a piece I read on the Care Quality Commission website about the use of terms of endearment in a care setting. I have to say I was rather surprised and ever so slightly saddened by the results. Only 25% of those who took part said YES, they did use terms of endearment when talking with patients and the remaining 75% said NO. I was expecting it to be a much closer result than that. Now of course I don’t know the demographics of those who voted – age, gender, how long since qualified, country, county etc etc! This would maybe give me a greater insight into why the vote went the way it did. Now I’m a northern lad and am quite happy using terms like ‘love’ and ‘sweetheart,’ so it’s not something I think too much of. I have always used these terms when talking to some of my patients, and have never had one of them said they were offended or looked disapprovingly at me. I feel it’s all about making a patient feel comfortable and at ease in the time they are in my X-ray room, and if by using these small terms of endearment that eases there experience of hospital at a time when they may be feeling vulnerable then I make no apologies for using such language.
I would be interested to know if there has been any research to date in the field of radiology and the use of terms of endearment, but this is not something I have had the time to pursue lately. I think this is a topic that I will be returning to in the future when I have had the opportunity to have a look at what research is out there, but I just wanted to put my marker down, and say despite being in what would appear to be a minority, I shall continue to make appropriate use of such terms of endearment as I feel comfortable using, and my patients are happy to hear!