How is everybody this week?
This week I decided to make use of the Twitter poll functionality and my #TOTW was:
This all came about following a piece I read on the Care Quality Commission website about the use of terms of endearment in a care setting. I have to say I was rather surprised and ever so slightly saddened by the results. Only 25% of those who took part said YES, they did use terms of endearment when talking with patients and the remaining 75% said NO. I was expecting it to be a much closer result than that. Now of course I don’t know the demographics of those who voted – age, gender, how long since qualified, country, county etc etc! This would maybe give me a greater insight into why the vote went the way it did. Now I’m a northern lad and am quite happy using terms like ‘love’ and ‘sweetheart,’ so it’s not something I think too much of. I have always used these terms when talking to some of my patients, and have never had one of them said they were offended or looked disapprovingly at me. I feel it’s all about making a patient feel comfortable and at ease in the time they are in my X-ray room, and if by using these small terms of endearment that eases there experience of hospital at a time when they may be feeling vulnerable then I make no apologies for using such language.
I would be interested to know if there has been any research to date in the field of radiology and the use of terms of endearment, but this is not something I have had the time to pursue lately. I think this is a topic that I will be returning to in the future when I have had the opportunity to have a look at what research is out there, but I just wanted to put my parker down, and say despite being in what would appear to be a minority, I shall continue to make appropriate use of such terms of endearment as I feel comfortable using, and my patients are happy to hear!